Pearson Apprenticeship - Administration Assistant in London, United Kingdom
Apprenticeship - Administration Assistant
Pearson is a global education company that helps people around the world to make progress in their lives through learning. With a rich heritage that combines 150 years of experience in publishing with the latest learning technology and digital services, we help people to learn whatever, wherever and however they choose. We are now transforming Pearson to accelerate our activity in digital learning, education services and emerging markets. This will enable us to make a lasting impact in helping to solve some of the most important challenges in global education.
Why we need you
We believe education is a vital force that can empower people, help them to reach their potential and contribute to more connected communities, all around the world. Our strength comes from our outstanding people; our strong relationships in the education world; our expertise in using technology to help people learn; our global footprint and local reach; and our position as a profitable, global company with a unifying sense of purpose.
About the job
Based out of Central London the post-holder forthis role is responsible for providing business administrative supportto two members of the BTEC and Apprenticeships Senior Management Teamand the team, facilitating meetings, communicating with customers and colleagues across the business, working with different teams and supporting various projects in line with strategic objectives.
Assisting with preparation for, and follow up actions from, meetings. This includes scheduling and planning time for meeting preparation, drafting and coordination of papers, scheduling meetings, monitoring and undertaking follow up actions.
Providing administrative support for the implementation and smooth running of a number of key projects and work streams, including meeting scheduling, preparation of minutes and associated action trackersand actions as well as following upon actions and ensuring meetings are run in an efficient manner
Capturing, documenting and producing associated reports
Focusing on delivering an excellent customer experience through all tasks, projects and processes
To be a point of contact with other departments across Pearson as required
To engage with the purchase order, invoicing and contracting processing
Managing complex, conflicting business diaries including organisation of itineraries, acting quickly to short notice changes, rescheduling and cancellation of appointments with tact.
Coordinate and plan trips, including arranging appropriate travel, visas, agendas and necessary contacts, country information, and other necessary preparations.
Management and organisation of celebratory events as well as other ad hoc events. Ensuring that feedback from attendees is sought and incorporated into future events
Co-ordinating communications to the Business units to ensure the maximisation of staff engagement, including working with Corporate Communications and other key stakeholders.
Working closely and effectively with external stakeholders, Board Members and professional bodies where required.
Managing the inbox and timeliness of response to external queries and communications for the SMT members.
Forming productive working relationships with members of the Senior Management Team including their assistants, assisting with queries, problems and ensuring swift resolution.
To undertake mandatory training and engage proactively with own continual professional development
Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.
We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.
The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.
To be successful in this role you will:
Be committed and motivated to further your education
Be able to deliver first class customer service and work effectively as part of a team
Demonstrate an ability to communicate clearly both verbally and in writing
Be highly organised and have the ability to prioritise your own workload
Be experienced in managing busy diaries
Exceptional minute taking experience
Ability to work in a highly matrix organisation
Understand the need to be discrete and respect confidentiality at all times
Eligible to work and study in the UK
A passion for business and customer service
Minimum grade C in five subjects including English and Maths at GCSE level (or equivalent)
Business Administration Apprenticeship Level 3 Standard
During the Apprenticeship, the post holder will work towards gaining Level 3 qualifications in Business Administration through work based learning.
As part of the training for the advanced Business Administration Apprenticeship you'll complete:
●Level 3 Business Administrator Apprenticeship Standard
●Level 1/2 Functional Skills in English and mathematics
Primary Location: GB-GB-London
Work Locations: GB-London-80 Strand 80 Strand London WC2R 0RL
Job: Office Support
Employee Status: Regular Employee
Job Type: Apprenticeship
Shift: Day Job
Job Posting: Feb 14, 2019
Job Unposting: Feb 24, 2019
Schedule: Full-time Regular
Req ID: 1815922
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.