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Pearson Operations Analyst Business and Reporting in Chandler, Arizona

Operations Analyst Business and Reporting


At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.


The Business/Reporting Analyst will help us extract meaning from large volumes of data to make the right business decisions. The candidate will have to set the right vision, strategy and roadmap and work alongside with stakeholders in the organization to make it happen. The candidate knows and has a passion for working with business intelligence tools, can model multidimensional datasets, and can partner with business leaders to answer key business questions. Responsible for requirements gathering, report design/authoring, quality assurance and documenting artifacts related to the report development lifecycle. Utilized strong business and technical knowledge to ensure the highest level of service and efficiency for the customer.

General Responsibilities

  • Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions

  • Perform all basic phases of report development, including intake from a request queue, transformation or acquisition of data, report creation, and documentation of processes

  • Translate general reporting requests from the business into data requirements, acquire data from multiple sources, and develop reports to satisfy the immediate business need, with some effort to anticipate future questions

  • Develop business requirements and process documentation for ad-hoc, on demand, and standard reports

  • Leverage sufficient understanding of the business and strategy to provide recommendations on report design and automation; using best practices to meet business needs

  • Collaborate within a team environment to develop relevant and repeatable policies and procedures for preparing business reports and departmental processes

  • Make recommendations for new metrics, techniques, and strategies to improve marketing campaign targeting and measurement in the future

  • Define the data elements and data structure that our team should leverage to enable analytical and reporting capabilities for our business development team

  • Preparing and delivering business reviews to the senior management team regarding progress and roadblocks

  • Work with engineering and the data warehouse to enable the appropriate capture and storage of key data points

  • Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format

  • Participate in strategic & tactical planning discussions


General Qualifications

  • 4-year degree from an accredited institution in Business, Information Technology, Business Analytics or related field Mathematics, Statistics, Economics, Business, Computer Science, Information Management or related field OR combination of education and significant experience required (advanced degree preferred)

  • Two (2) years of experience in designing and authoring reports/dashboards using Microsoft BI stack (Excel/SSRS/PowerBI) or other current reporting tools is required.

  • Two (2) years of experience writing complex queries using T-SQL/PL SQL.

  • Ability to work within a cross-functional team setting and shifting priorities

  • Good communication and interpersonal skills. Ability to interact with diverse technical and non-technical groups, spanning organizational levels.

  • Demonstrated ability to use discretion and make sound decisions

  • Understanding of relational database design and concepts.

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-AZ-Chandler

Other Locations CA-ON-North York, US-IL-Elk Grove Village, US-FL-Orlando

Work Locations: US-AZ-Chandler-3075 West Ray 3075 W Ray Rd Park at San Tan Chandler 85226

Job: General Business Operations

Organization: North America

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Apr 16, 2019

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1814536

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.